Course Overview
A practical leadership and management short course designed specifically for healthcare supervisors, ward managers, team leaders, and clinical coordinators. Develops core management competencies within the healthcare environment.
Content covers leadership styles, effective communication, conflict management, performance management, ethics, and healthcare-specific team dynamics.
Who Should Attend?
Ward managers and supervisors
Clinical coordinators
Healthcare team leaders
Pharmacy managers
Senior nurses and clinicians
Healthcare administrators
Course Outline
| # | Module / Unit | Key Topics |
|---|---|---|
| 1 | Foundations of Leadership | Leadership styles, self-awareness, emotional intelligence |
| 2 | Healthcare Management Principles | Planning, organising, directing, controlling in healthcare |
| 3 | Team Building & Motivation | Team dynamics, motivational theories, staff engagement |
| 4 | Communication & Conflict Resolution | Effective communication, difficult conversations, mediation |
| 5 | Ethics & Professional Accountability | Healthcare ethics, disciplinary processes, HPCNA standards |
| 6 | Performance Management | Setting goals, performance reviews, coaching, corrective action |
| 7 | Financial & Resource Management | Budget basics, resource allocation, cost management |
| 8 | Change Management & Innovation | Leading change, quality improvement, patient safety culture |
Entry Requirements
- Currently employed in a healthcare supervisory or senior role
- HPCNA registration recommended
- Minimum 2 years healthcare experience
- Commitment to complete assignments and contact sessions
